According to a survey conducted by Pitney Bowes Inc., about 20% of the workplace population reports to a younger supervisor. Because each generation has unique characteristics, it pays to know your generational audience. Here are a few tips:

1. Emphasize the strengths of each generation and instill these values into the workplace.
• Baby Boomers tend to thrive on individualism
• Gen Xers are drawn to entrepreneurialism
• Millennials have an affinity for teamwork


2. Consider communications channel preferences.
• Baby Boomers are most familiar and comfortable with email
• Gen Xers are savvy with most forms of technology
• Millennials prefer texting or instant messaging, rather than talking